Frequently Asked Questions
Everything you need to know about our floral arrangements and delivery services.
Do you offer same-day flower delivery in Glasgow?
Yes, we offer same-day delivery for all orders placed before 1:00 PM GMT, Monday through Saturday. Orders placed after this time will be scheduled for the following business day.
How can I ensure my flowers stay fresh for as long as possible?
To maximize the life of your blooms, we recommend trimming the stems at a 45-degree angle upon arrival, placing them in clean water with the provided flower food, and keeping them away from direct sunlight and drafts.
Can I customize a bouquet for a specific occasion?
Absolutely. Our expert florists love creating bespoke arrangements. Please contact us via phone or our 'Custom Order' form to discuss specific colors, scents, or floral varieties.
What is your return policy for perishable items?
Due to the nature of fresh flowers, we cannot accept returns. However, if your order arrives damaged or does not meet our quality standards, please contact us within 24 hours with a photo, and we will provide a replacement or refund.
Where do you source your flowers from?
We prioritize local Scottish growers whenever possible to ensure peak freshness. For exotic varieties, we work with sustainable international suppliers who meet our high ethical and quality standards.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.